Part Time Office Administrator

My Clients who are a team of five, in a friendly company in Sandhurst, are currently recruiting for a Part Time Office Administrator. As the Office Administrator, you will be integral to the smooth operation of the office.

The hours of work 27.5 hours per week over 5 days. Ideally starting at between 8.30am & 9.15am for 5.5 hours per day.

The main duties are :-

• Act as initial point of contact for all UK, European and EMEA customers requiring service, support, and sales.
• Maintenance Contracts - Retain annual support revenue of approximately £500k, update Maintenance Contract profitability monitor, and spreadsheet for Maintenance Contract & Warranty Customers when required.
• Raise service and support quotations as required.
• Raise quotations for Product Sales as requested.
• Process all purchase orders (including non-service/support orders) from point of receipt through to final shipment and invoicing. - Update Purchase Order Log and close Purchase Orders once completed.
• Raise Purchase Orders on suppliers for any product sales.
• Organise and maintain engineer’s schedules to accommodate all routine and ad-hoc service visits along with any other support activities. Liaise with engineers accordingly.
• Ship calibration equipment to customers site ready for engineers.
• Organise all shipments, including packing, strapping them to a pallet, shrink wrapping.
• Arrange deliveries with couriers, UK, Europe, and Rest of the World.
• Raise delivery notes/commercial invoices.
• Assist in maintaining support stock for maintenance contract customers.
• Administrate, pack & unpack the dispatch and receipt of replacement/faulty/repaired parts as necessary, raise RMA for returns on the database.
• Enter and log ALL returns RMAs onto the database, ready for the engineer to repair the units.
• Unpack any new orders for product sales, once calibrated by the engineer, repack and arrange shipping to customers.
• Input all dispatches and receipts into Access support database for Goods in / Goods Out, include all Stock Movement.
• Organise any office social events.
• Keyholder to premises and point of contact for Alarm Centre
• Maintain the Calibration Equipment Master List - Arrange for all calibration equipment to be calibrated when due, log all certificates on the excel spreadsheet, link the certificates and file.
• First Aider - Complete a 3-day First Aid at work course, then re-qualify every 3 years.
• Answering the phone, answering the door taking in parcels, sorting the mail.
• General Office Manager duties / office housekeeping, making sure there are hand towels, tea, coffee, milk, and cleaning equipment.
• Change Back Up Drive weekly. General all-round experience of managing an office is essential, along with good IT skills. You must be happy to work on your own when necessary and within a small team.

Along with an excellent salary the company benefits are 25 days holiday (plus 8 days public holidays), a contributory pension, private medical and health insurance after a qualifying period.