Customer Service Administrator

Insight Select Ltd

Posted 8 hours ago, valid for 23 days

Sevenoaks, Kent TN158JE, England

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

The position is for a Customer Service Administrator in Sevenoaks, Kent, offering a salary between £25,000 and £30,000.
The role involves managing customer calls related to equipment servicing, raising job orders, and invoicing for completed work.
Candidates should have at least 2 years of experience in a Customer Service or Aftersales role and be confident using multiple internal systems.
Strong communication skills and an understanding of aftersales processes are essential, while import experience is a plus.
The job offers a Monday to Friday schedule, private healthcare, free parking, and a friendly office culture.

Customer Service Administrator / Sevenoaks, Kent / £25,000 - £30,000 Overview:My client, a leading SME in the Sevenoaks area, are looking for a Service Administrator to join their Aftersales team on a permanent basis. Role & Responsibilities:

Working in an Aftersales team of 4, you will be primarily responsible for taking customer calls regarding servicing of equipment and machinery
Raising the job, ensuring the servicing is booked in
Raising invoices for any work that has been completed
Assist with daily service department needs
Liaise with various teams across the business
Make some outgoing calls to companies who may have lapsed and assess their needs

Essential Skills & Experience:

2+ years’ experience in a Customer Service or Aftersales role
Confident using multiple internal systems
Understanding of aftersales processes
Great communication skills
Import experience would be an advantage

Package:

Salary of £25,000 - £30,000 (dependent on experience)
Monday to Friday, 8am – 5:30pm
Private healthcare
Free parking
Great offices and friendly office culture

Apply now in a few quick clicks

Customer Service Administrator

Customer Service Representative - Corporate and Private Client

Customer Service Representative - Corporate and Private Client

Customer Service Representative