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Customer Service Advisor

Reed
Posted a day ago, valid for 17 days
Location

Sheffield, South Yorkshire S5 8DP

Salary

£23,800 per annum

Contract type

Full Time

Health Insurance
Retirement Plan
Paid Time Off

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

info
  • The Customer Service Advisor position is a permanent, full-time role based in Sheffield.
  • The salary for this role is £23,800 per annum.
  • Candidates should have previous experience in a customer service role, ideally in a call centre environment.
  • Key responsibilities include handling inbound and outbound calls, addressing customer enquiries, and resolving issues efficiently.
  • The company offers comprehensive training, career growth opportunities, and a supportive work environment.

Customer Service Advisor

  • Contract: Permanent, Full-time
  • Location: Sheffield
  • Salary: £23,800 per annum

Our client are committed to delivering exceptional customer experiences and building lasting relationships with their clients. They are seeking a dedicated and enthusiastic individual to become an integral part of our dynamic team in Sheffield.

Day to Day of the role:

  • Handle inbound and outbound calls with professionalism and courtesy.
  • Address customer enquiries, concerns, and complaints efficiently and effectively.
  • Provide accurate information about our products and services to customers.
  • Resolve customer issues promptly and escalate to relevant departments when necessary.

Required Skills & Qualifications:

  • Previous experience in a customer service role, preferably in a call centre environment.
  • Excellent communication and interpersonal skills.
  • Strong problem-solving abilities and keen attention to detail.
  • A positive attitude and the ability to work well as part of a team.

Benefits:

  • Comprehensive training program to ensure you are well-prepared for the role.
  • Opportunities for career growth and development within the company.
  • A supportive and inclusive work environment that values each team member.
  • Competitive salary and benefits package, including health insurance, paid time off, and retirement plans.
  • Flexible working hours to help maintain work-life balance.
  • A comfortable and welcoming office environment to enhance your work experience.

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.