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Experience: Minimum 2 years
Job Description:The Residential Secretary will provide comprehensive administrative and secretarial support within the Bridger's Law Team, focusing on residential property matters. This role requires a flexible and proactive individual who can work closely with all team members. Responsibilities include:
- Providing administrative and secretarial support specific to residential property law.
- Learning and effectively utilizing the CRM system.
- Finalizing dictation accurately and promptly.
- Managing all aspects of file opening, progression, and closure.
- Assisting with telephone calls and walk-in clients.
- Maintaining a professional and helpful demeanor with clients and stakeholders.
- Communicating effectively with clients and stakeholders to ensure swift and accurate progress on matters.
- Taking ownership and accountability for the client experience.
- Proactively managing cases, ensuring no matter is left unattended for more than two weeks.
- Contributing to a collaborative, client-focused, and problem-solving work environment.
- Participating in personal and professional development, and assisting in the development of colleagues.
- Building and maintaining strong relationships with colleagues, stakeholders, referrers, estate agents, financial advisors, will writers, and other solicitors/conveyancers.
- Promoting a safe working environment by adhering to Health and Safety Regulations and identifying potential hazards.
- Demonstrating financial awareness and contributing to cost-saving measures.
