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Solihull
Customer service representative
Customer Service Co-Ordinator

Customer Service Co-Ordinator

Pertemps Redditch Commercial

Posted 11 hours ago, valid for 23 days

Solihull, West Midlands B90 4SF

£24,000 - £28,800 per annum

Full Time

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Sonic Summary

The job title is Customer Service Co-Ordinator, and it is a permanent, full-time position located in Solihull, Shirley with hybrid working options.
The salary for this role starts from £24,000, depending on experience.
Candidates should have experience in sales administration, account management, customer service, or a co-ordinator role.
Key responsibilities include processing customer orders, being the first point of contact for customers, and ensuring excellent customer service.
The ideal candidate should be confident with Microsoft packages and possess excellent communication skills.

Job descriptionJob Title: Customer Service Co-OrdinatorJob Type: Permanent, Full TimeSalary: From £24,000 depending on experienceLocation: Solihull, Shirley (hybrid)Job Description for Customer Service Co-Ordinator:Are you a highly organized individual? Do you enjoy a fast paced environment? We have the exciting opportunity to an established and leading organization in the Solihull area as a Customer Service Co-Ordinator. If you have experience within a sales administration, account manager, customer service or co-ordinator role this may be the perfect opportunity for the next step in your career. This is a full time position.Duties and Responsibilities for Customer Service Co-Ordinator:

Receive and process customers orders / schedules in an accurate and timely manner according to Order Review process.
Be the first point of contact for customers.
Respond to enquiries in a timely manner.
Ensure procedures and Guidelines are always adhered to.
Manage & monitor customer orders from end to end.
Provide an excellent customer service.

Key Skills and Attributes required:

Customer service experience within an advisor, accounts manager, sales administration or co-ordinating role.
Confident and confident on Microsoft packages.
Excellent Communication Skills.
Ability to commute to Solihull.

This role is full time with the flexbility of hybrid working with 2 days work from home per week maximum. If you feel you have the relevant skills required for this position please click APPLY or send your CV to

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