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- Oversee day-to-day office operations, ensuring a professional and efficient working environment
- Implement and maintain office policies, procedures, and systems to enhance productivity. And clearing up historic documents.
- Coordinate with IT support to ensure smooth functioning of office technology.
- Manage office maintenance, liaising with external suppliers and contractors as needed.
- Handle employee inquiries related to office facilities and resources.
- Ensure desks are fully prepared for new starters including IT equipment, software, printers and phones.
- Supervise the office administration assistant and reception
- Manage office budgets, track expenses, and report on financial performance.
- Oversee procurement and inventory management for office supplies and equipment.
- Work closely with the accounts team to process invoices, expense claims, and payroll documentation.
- Ensure compliance with health and safety regulations within the office environment.
- Maintain confidentiality and security of sensitive legal documents and data.
- Handle the management of client complaints
- Foster positive relationships with suppliers and external partners.
- Proven experience in office management (3+ years minimum), preferably within a law firm or professional services environment.
- Strong organizational and multitasking skills, with attention to detail.
- Excellent communication and interpersonal abilities.
- Proficiency in Microsoft Office Suite and familiarity with office management software.
- Knowledge of HR processes and basic financial administration.
- Understanding of compliance, health and safety regulations, and data protection practices.
- Ability to handle sensitive information with confidentiality and professionalism.
- A proactive, solutions-focused mindset and ability to adapt to changing priorities.
- Ability to overcome barriers to achieve a desired goal or objective.
- An open and honest approach whether the news or outcome is good or challenging for the business.
