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Customer service representative
Customer Service Representative

Customer Service Representative

Sheridan Ward Recruitment Services

Posted 12 hours ago, valid for 24 days

Southall, Greater London UB1 1PY, England

Full Time

Life Insurance

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Sonic Summary

The position is for a Customer Service Representative in Southall, requiring a customer-focused individual with previous experience in a busy client environment.
Candidates must possess excellent telephone manner and communication skills, as the role involves managing diverse customer interactions.
The job entails handling inbound and outbound calls, processing orders, organizing deliveries, providing quotes, and meeting KPIs and targets.
Applicants should be prepared to work a Sunday shift every 3-4 weeks, with a corresponding day off during the week.
The salary includes a bonus scheme of up to £6,000 per year based on performance, but specific salary details are not mentioned; prior experience is required.

Customer Service Representative

Southall

We are looking for a customer focused individual with previous experience managing a busy client based. Fantastic telephone manner and communication skills is a must!

You will be working in a fast-paced varied role! You must be able to jump from task to task and dealing with many different customers throughout your day.

Please only apply if you are able to cover a Sunday shift every 3-4 weeks (with a day off in the week)

Duties for customer service representative include:

Inbound and outbound customer calls
Processing orders
Organising deliveries
Providing quotes
Updating pricing
Hitting KPIs and targets

Benefits for customer service representative include:

Free parking
Staff discount on products
Bonus scheme (up to 6k per year depending on performance)
Life assurance
Progression opportunities

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