Customer Service/Sales Advisor

Uniting People

Posted 12 hours ago, valid for 13 days

Southall, Greater London UB2 5JE, England

£25,300 - £6,000 per annum

Full Time

Retirement Plan

Life Insurance

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Sonic Summary

The position is for a Customer Service/Sales Advisor based in Southall, offering a salary of £25,300 plus a potential bonus of £6,000.
The role involves handling 70% inbound calls and 30% outbound calls, with a focus on building relationships with a set group of customers.
Candidates should be prepared to address customer queries and issues as the first point of contact in a fast-paced environment.
The job requires working towards targets and KPIs, including up-selling and re-establishing relationships with lapsed customers.
The company offers benefits such as a pension scheme, life assurance, a 50% discount on purchases, on-site parking, and a referral scheme, with prior experience in customer service preferred.

Customer Service/Sales Advisor
Office Based - Southall UB2
25,300 + Bonus (6000)

Start: Immediate

We are recruiting for a market leader within the FMCG industry, they are looking for a Customer Service/Sales Advisor to help ensure that the customers needs and expectations are being met.

Role:

70% inbound calls and 30% outbound calls with occasional emails.
You will have a set amount of customers that you will deal with, aiming to build relationships and strengthen the partnership
Being the first point of contact for any questions, queries or issues the customer is facing
High volume of calls within a fast paced environment
Working towards targets and KPI's
Up-selling to customers
Re-building relationships with lapsed customers
Providing a first-class service to all customers.

Benefits:

Pension Scheme
Life Assurance
50% discount on compnay purchases
On-site parking
Referral Scheme

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