Collections Administrator

The Niche Partnership

Posted a day ago, valid for 23 days

Southampton, Hampshire SO19 1BQ

£24,000 - £28,800 per annum

Full Time

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Step into a role where your attention to detail and customer service skills will shine! Join a growing financial services company in Southampton as a Collections Administrator. With recent expansions and exciting future prospects, this is your chance to be part of a team that values your contributions and supports your professional growth.Reporting to the Collections Manager, you will be responsible for:

Accurately entering and reconciling data on the collections platform
Managing phone enquiries and resolving client queries efficiently
Supporting administrative tasks like filing, data management, and system updates
Collaborating on special projects, ensuring smooth operations and team success

Your role will blend administrative precision with customer engagement, offering variety and the opportunity to develop your skills.What you will need:

Previous experience in a similar or related role, such as Collections Administrator / Credit Control Administrator / Sales Ledger Clerk / Finance Administrator / Accounts Assistant
Proficiency in Excel and confidence in navigating complex CRM systems
A high level of attention to detail, with the ability to juggle multiple tasks effectively
Strong communication skills with an excellent telephone manner

What you will get:

Hybrid working (up to 3 days per week from home after initial training)
Non-discretionary bonus based on performance and behaviour
Private medical insurance
Enhanced pension
Life assurance and cycle-to-work scheme
25 days holiday plus bank holidays

If you would like to find out more about this role, please apply with your CV or LinkedIn PDF. We look forward to hearing from you!We take your application seriously and WE RESPOND TO EVERY APPLICATION…because getting a job is hard enough.The Niche Partnership is acting as a recruitment business in relation to this role. The Niche Partnership complies with all relevant UK legislation and doesn't discriminate on any protected characteristics. By completing the application process, you agree to the terms outlined in our Privacy Notice and that The Niche Partnership may contact you in connection with your application in relation to The Niche Partnership providing you with work-finding services. Our Privacy Notice can be viewed under the privacy tab on our website.

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