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This is an excellent opportunity for a Collections Advisor to join a leading specialist Commercial Finance provider in the South.
The position involves managing a designated section of one or more sales ledgers or debt recovery instructions currently being collected, meeting personal and team targets while ensuring the highest level of customer service at all times.
Key Responsibilities:
- Manage a portfolio of live, current and overdue debit balance customers.
- Liaise directly with clients providing updates on customer accounts.
- Resolve collections issues, disputes and queries.
- Facilitate and record escalations to the Collections Manager.
Key Skills:
- Previous experience working within credit control / collections.
- Excellent communication skills both written and verbal.
- Excellent organisational skills.
- Ability to prioritise own workload
In return you can expect a competitive basic salary and excellent benefits package.
