- Assisting to manage several client accounts, handling matters relating to their credit control
- Proactively making credit control calls to chase current and overdue debt, with the expectation of 50-80 calls per day.
- Providing clients with updates on their accounts and credit control situation
- Escalating any issues up towards the Collections Manager
- Performing against targets individually whilst contributing to theoverall productivity of the team
- Undertaking any additional ad-hoc responsibilities as required by the Senior Management team
- Previous credit control or collections experience
- Excellent communication skills
- Strong, positive telephone manner
- Good ability to use Microsoft Office and accounting systems such as Sage