HR Manager - Luxury 4 Hotel, St Albans*

Quest Employment is delighted to recruit for a Human Resources Manager to join a prestigious 4-star hotel in St Albans, Hertfordshire. This is a pivotal role where you’ll drive HR operations, employee engagement, training, and compliance while fostering a positive and dynamic workplace culture.

If you’re organized, detail-oriented, and thrive in a fast-paced environment, this is an exciting opportunity to contribute to the success of one of the UK’s top hotels.

Your Role:

As the HR Manager, you will support all aspects of the Human Resources function within the hotel, including:

Managing the employee lifecycle - from recruitment and onboarding to performance management and exit interviews.
Driving employee engagement and company culture, ensuring alignment with the hotel's vision and values.
Providing expert guidance on employment law and supporting managers with HR best practices.
Identifying training needs to support the ongoing development of employees and enhance guest service.
Building relationships with local colleges, universities, and community partners to attract top talent.
Ensuring HR strategies align with business objectives and promote a high-performance culture.
Leading succession planning, team assessments, and talent retention strategies.
Creating a diverse, inclusive, and supportive workplace that fosters motivation and well-being.
Collaborating with department heads to design learning opportunities and career development plans.
Shaping the employer brand to attract high-caliber professionals and position the hotel as an employer of choice.
Partnering with the owners and General Manager to develop and implement HR strategies that drive business success.

About You:

CIPD Level 5+ qualification (or equivalent degree in Human Resources preferred).
10+ years of HR experience, including management-level responsibilities.
Hospitality industry experience is desirable but not essential.
Strong knowledge of employment law and HR best practices.
A passion for people and the ability to create a culture of engagement, innovation, and excellence.

Benefits:

Competitive salary and benefits package.
Discounted food, beverage, and accommodation.
Extra holiday on your birthday plus 28 days of holiday (including bank holidays).
30% off spa treatments & 10% off spa products.
Complimentary staff meals on duty.
Exclusive global hotel discounts through the Preferred Hotel Group.
Opportunities for professional development and career growth.

If you are a strategic and people-focused HR leader, ready to shape the culture and success of a luxury hotel, apply today!

Quest Employment are acting as an agency on behalf of this vacancy. In line with UK Immigration and Employment Law, only applicants eligible to live and work I the UK need apply.