Job Title: Helpdesk Administrator Salary: 拢25,000 Location: St. Albans Contract: Permanent Hours: Monday to Friday - 8am-4:30pm or 8:30am-5pm 聽 聽 COMPANY PROFILE 聽 With over 25 years of experience, provides top-tier construction, engineering, and facilities management solutions. As an equal-opportunity employer, they foster a supportive environment for staff development and prioritise safety, quality, and timely delivery. They are now recruiting a Helpdesk Coordinator to join them in their office near St. Albans. 聽 聽 SKILLS REQUIRED 路General administration experience 路Excellent communication skills written & verbal 路Good numerical skills 路Able to work off your own initiative 路Thrive under pressure and working towards deadlines 路UK Driving License - due to office location 聽 RESPONSIBILITIES 路Handle helpdesk calls, emails, and contract inquiries. 路Work with Contract Managers to coordinate maintenance visits. 路Arrange callouts, issue PPMs, and track engineer updates. 路Approve time sheets, organize PPM visits, and ensure SLA compliance. 路Maintain site files, manage remedial works, and approve invoices. 路Keep contract files updated, manage scheduling, and oversee renewals. 路Ensure compliance paperwork is filed and audit-ready. BENEFITS 路20 days holiday plus bank holidays 路Company pension scheme 路Free parking onsite 路Private BUPA healthcare 路Team Socials 聽 Thank you for your interest in this vacancy, which is being advertised by Smart10 Recruitment Group, who are acting as an employment agency / business. Your application will be considered in competition with others and we will contact you within 3 working days if you have been shortlisted. Smart10 is a multi-award-winning specialist recruitment consultancy focused on the supply of temporary, contract and permanent placements across a select group of business sectors. In order to keep up to date and search for all our active jobs, please visit our website, like us on Facebook and follow us on Instagram or LinkedIn. Please refer to Smart10's Privacy Policy as to how we hold your data.
Back to searchHelpdesk Administrator
Smart 10 ltd
Posted 20 hours ago, valid for 3 days
St. Albans, Hertfordshire AL3 7DZ, England
拢24,000 - 拢28,800 per annum
Full Time
Retirement Plan
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Sonic Summary
- The job title is Helpdesk Administrator with a salary of 拢25,000 per year.
- This is a permanent position located in St. Albans, with working hours from Monday to Friday, either 8am-4:30pm or 8:30am-5pm.
- Candidates should have general administration experience and excellent communication skills, along with a UK driving license due to the office location.
- Responsibilities include handling helpdesk inquiries, coordinating maintenance visits, managing scheduling, and ensuring compliance with service level agreements.
- Benefits include 20 days of holiday plus bank holidays, a company pension scheme, free onsite parking, private BUPA healthcare, and team socials.
