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Allocation & Lettings Officer
Employer: A Social Housing Client
Location: Liverpool/St Helens/Warrington, UK
Salary: £31,650 per annum
Start: ASAP
Job Type: Permenant
Our social housing client is seeking an Allocation & Lettings Officer to manage the allocation of properties and assist in the lettings process across Liverpool, St Helens, and Warrington. If you're someone who thrives in a dynamic environment and has strong project management skills, we'd love to hear from you!
Key Responsibilities:
- Manage and allocate properties efficiently while ensuring the best customer experience.
- Respond to and anticipate changing customer needs, providing tailored solutions.
- Contribute to business planning and the development of services to meet customer and business goals.
- Work collaboratively with colleagues, tenants, and external partners to build strong, positive relationships.
- Adhere to health and safety policies to deliver effective services and ensure a safe working environment.
Essential Criteria:
- Strong project management skills with the ability to adapt to changing circumstances.
- Ability to engage with customers and colleagues effectively, using clear and direct communication.
- Demonstrated ability to work independently, prioritizing tasks efficiently to meet deadlines.
- Proven experience in delivering excellent customer service.
- Passionate, committed, and self-motivated to drive positive change.
- Excellent interpersonal skills with the ability to inspire and influence others.
- Flexible and willing to work hours that meet customer and business needs.
Desirable Criteria:
- Knowledge of housing, including sheltered properties.
- Experience in a public-facing service environment.
- CIH Level 3 qualification or willingness to work towards it.
- Additional administration qualification (NVQ).
Please call Danielle from Building Careers on 01695 556 800 / 07897 069 130
This position may not be for you, but feel free to call in for a quick chat so that we can find you more relevant work with some of our colleagues.
Building Careers UK are specialists in Construction & Property recruitment. BCUK acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy, and Disclaimers which can be found on our website.
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