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Junior/Trainee IT Technical Support Agent

ACS Staffing Solutions
Posted 8 hours ago, valid for 23 days
Location

Stamford, Rutland PE9, England

Salary

£20,000 - £24,000 per annum

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Contract type

Full Time

Life Insurance

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Sonic Summary

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  • The position is for a Junior/Trainee IT Support/Technical Support role in Stamford, ideal for tech enthusiasts eager to resolve customer issues.
  • Candidates should possess great customer service skills, good IT knowledge, and a strong work ethic, with no specific year of experience required.
  • The job offers a salary that includes benefits such as 25 days of holiday, twice yearly bonuses, and life assurance.
  • The role involves working 35 hours per week, Monday to Friday, with an out of hours rota every 8 weeks.
  • Full training will be provided, making it suitable for those transitioning from customer service or similar roles.
Junior/Trainee IT Support/Technical Support
Stamford



Are you a tech enthusiast who is looking for an opportunity to use your knowledge to resolve customer issues and solve problems?

We have a great opportunity for aJunior/Trainee IT Support/Technical Supportcandidate to join our Client's growing business. You will be responsible for handling technical support queries from customers, remotely investigating IT issues and trying to resolve software problems.

Who are we lookingfor:

  • Great customer service skills
  • Good IT knowledge with an interest in technical systems
  • A strong work ethic, happy to work in a team environment

You may be working in aTechnical Support AgentorIT Supportrole at present and are looking for a change. You may be working in a customer service role, with an interest in the IT field and need someone to give you an opportunity. My client are really open minded about work experience and want to employ someone based upon their technical ability and work ethic. Full training will be provided.

Benefits include:

  • 25 days holiday plus Bank Holidays, increasing through service
  • Twice yearly bonuses
  • Life assurance

You will be required to work 35 hours per week, Monday to Friday 9am-5pm with an out of hours rota to be worked 1 in every 8 weeks. Out of hours work is conducted remotely from home and you will work a split shift with hours before and after the office opening times. Further information can be supplied upon application.

So if this sounds like something you would be interested in and would like to know more, please apply for further information

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