Assistant Manager –. Are you ready to play a pivotal role in a company that’s been at the forefront of the refrigeration and air conditioning industry for over 65 years?

We are looking for an Assistant Manager who has a background in Air Conditioning and Refrigeration to join our team in Bishop’s Stortford, Hertfordshire.

Why Pitkin & Ruddock?

Pitkin & Ruddock specialise in Temperature Controlled Environments including refrigeration, heat recovery, ventilation, heat pumps and air-conditioning. As East Anglia’s leading temperature control solutions provider, we offer a dynamic environment where innovation, collaboration, and growth are at the heart of everything we do!

About the role:

As an Assistant Manager, you will support the Branch Manager in the smooth running of the Bishop’s Stortford service centre. The role involves managing operations to ensure high-quality delivery and maximum engineer productivity. You will proactively identify and nurture new business opportunities to drive profitability and sustainable growth. Building strong customer relations is key, as is overseeing engineering projects to ensure they are executed efficiently and cost-effectively. You will mentor branch colleagues, ensuring adherence to health and safety compliance, and contribute to a safe and effective working environment.

Key responsibilities will include:

Support the Branch Manager in ensuring high-quality delivery and productivity
Identify and nurture new business opportunities
Foster strong relationships with customers
Oversee engineering projects from start to finish
Mentor and collaborate with colleagues
Ensure adherence to safety policies

About you:

You should have a solid technical education with engineering qualifications in mechanical, electrical, or refrigeration/air-conditioning fields. Previous experience in a contracting environment is advantageous, along with high self-motivation and a focused work ethic. Demonstrating strong leadership abilities with excellent organisational and time management skills is essential. You’ll have exceptional communication skills to engage effectively at all levels and work collaboratively. A flexible and adaptable approach with a positive attitude is key, as is proficiency in using computer systems (Mac and PC), particularly M365, Word, and Excel. Familiarity with health, safety, and environmental issues, particularly in the refrigeration and air-conditioning industry, is preferred. A full clean UK Driving Licence is essential.

Everything we do at Pitkin & Ruddock Ltd starts with people; our success is built on long-term working relationships with our customers, employees, and suppliers. We are a large, local, family company that pride ourselves in delivering excellence through service.

We consider our employees to be part of our family so when you join Pitkin & Ruddock, you’ll be joining a company that wants you to grow with us and stay with us. We actively provide training and development for employees to reach their full potential, encouraging them to excel in their trade. We truly believe as a family run business, no-one is ever just a number, your efforts are recognised and rewarded.

They have a fair, competitive salary of between £40,000 - £50,000 per annum dependent upon experience, plus a bonus incentive scheme. You will be provided with a hybrid company car and fuel card, together with a laptop and mobile phone. They have a company pension scheme and increasing annual leave entitlement for length of service. They also provide regular manufacturer training, annual occupational health assessments and a winter flu vaccination programme.

If this sounds like an opportunity for you, we would love to hear from you! Please apply by forwarding your CV as soon as possible.

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Additional keywords: Refrigeration, Air Conditioning, Engineer, Engineering, City and Guilds, manager, management, branch manager, operations, assistant

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