Reed are super excited to be working with a returning client of ours, who are looking for an Estimating Administrator to join their established team in Stockport. This role is perfect for someone who is confident on the phone, and is experienced in liaising with different departments of their business. This is a great opportunity if you are looking to also get stuck in to the Operations side of things, as in the future, my client would love to croos-train someone to be able to assist with that team.
This role can be quite fast paced, with a large number of enquiries tending to come in at once. Therefore, I am looking for someone who is well accustomed to working under pressure, working with various CRM systems and someone who is motivated by hitting targets and meeting deadlines!
Job Title - Estimating Administrator
Salary - £27,000 (Potential for wiggle-room)
Location - Stockport
Hours - 40 hours Per Week
Job Type - Fully on-site, permanent
Package:
- Discretionary bonus based on company performance/profitability
- 25 days holiday + bank holidays
- Working hours: 8:30am - 5:00pm with an unpaid 30-minute lunch break
- Death in service & health insurance (once probation and vetting is passed)
Responsibilities:
- To provide a supporting administration role to the Estimating Team ensuring a high-quality service is provided to internal managers as well as external clients.
- Management of Estimating email inbox.
- Working closely with Operations Administration team to ensure smooth running of all departments.
- Answering customer enquiries over the phone and by email.
- Logging and filing all incoming enquiries.
- Communication with Contracts Managers to ensure that enquiries are dealt with in a timely manner and deadlines are hit for quotation returns (this involves managing the Contracts Managers who price the work to ensure they are where they need to be within the process)
- Proof-reading of outgoing quotations.
- Distribution of incoming Purchase Orders to interested parties.
- Disposal of physical quotation folders in line with the company’s document retention policy.
- Assisting with following up of submitted quotations for feedback on costs
- Option to undertake some proactive lead generation via email campaigns
What You Need to Bring:
- Confidence on the phone and effective communication skills
- Ability to manage and prioritise a high volume of enquiries (approximately 170 per month)
- Strong organisational skills and attention to detail
- Experience in sales support (preferred)
- Willingness to be cross trained for additional responsibilities
- Proficiency in managing documentation and data inputting
- Ability to assist with logistics and support for site-based teams
- Initiative to contribute to future projects, such as transitioning to a CRM system