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Service Administrator

Reed
Posted 5 hours ago, valid for 15 days
Location

Stowmarket, Suffolk IP14 4BW, England

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

info
  • The Service Administrator position is based in Stowmarket and is a full-time role.
  • The salary for this position ranges from £25,000 to £28,000, depending on experience.
  • Candidates should have experience in a similar role and possess a good to strong mechanical and electrical background.
  • Key responsibilities include providing after-sales service, handling quotations and invoicing, and engaging with customers face-to-face.
  • The role also offers opportunities for career progression and the chance to contribute to the company's growth over the next 5-10 years.
Service Administrator
  • Location: Stowmarket 
  • Job Type: Full-time
  • Salary: £25,000 to £28,000 subject to experience 
Day-to-day of the role:
  • Provide office-based after-sales service and support to a diverse range of customers.
  • Handle quotations, ordering, delivering, and invoicing of parts and services.
  • Quote for preventative maintenance and chargeable work.
  • Perform various service administration tasks as required.
  • Engage in face-to-face interactions with customers, focusing initially on the sales of chargeable service and spare parts items.
  • Opportunity to expand into sales of new equipment and projects over the long term.
Required Skills & Qualifications:
  • Good to strong mechanical and electrical background.
  • Experience in a similar role, demonstrating the ability to make decisions and function autonomously.
  • Strong problem-solving skills and a clear ability to think under pressure.
  • Excellent organisational and administrative skills.
  • Proficiency in customer-facing roles and negotiation.
  • Familiarity with CAD/SolidWorks is an advantage.
  • German or Dutch language skills would be beneficial.
Benefits:
  • Competitive salary and opportunities for career progression.
  • Chance to work in a dynamic and supportive environment.
  • Opportunity to contribute to the growth and development of the company over the next 5-10 years.

To apply for the Service Administrator position, please submit your CV and a cover letter detailing your relevant experience and why you are interested in this role.

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.