AV Senior Engineer

Job Title: AV Senior Engineer

Location: Suffolk, UK

We are recruiting on behalf of a leading AV solutions provider for an experienced AV Senior Engineer to join their team. This is a fantastic opportunity to work on a high-profile infrastructure project, providing AV and Unified Communications (UC) support for a rapidly expanding site.

The successful candidate will be responsible for AV/UC room installations, end-user support, maintenance, and troubleshooting, as well as supervising an onsite AV team.

• Provide onsite AV support for corporate meeting spaces, including Microsoft Teams Room systems.

• Perform daily functionality checks on high-priority AV spaces.

• Troubleshoot and resolve AV/VC faults efficiently under pressure.

• Supervise and assist with installation and upgrade projects.

• Conduct preventative maintenance visits to minimise downtime.

• Work collaboratively with internal and external teams to ensure seamless AV operations.

• Complete necessary paperwork and documentation for each service request.

• Assist with event setup and live AV support when required.

• Ensure compliance with site safety procedures, including permit signing (POWRA, WAF).

• Must have a valid ECS card.

• Extensive experience in AV/VC support within corporate or critical environments.

• Strong expertise in Microsoft Teams Room (MTR) systems.

• Industry-recognised AV certifications (e.g., AVIXA CTS) preferred.

• Proficiency with AV/IT troubleshooting, including Dante audio, multicast video, and control systems.

• Ability to explain technical issues in a clear, professional manner.

• Strong organisational skills and ability to work independently or within a small team.

• Comfortable with flexible working hours and travel within the Suffolk area.

• Must be eligible for security clearance (BPSS & SC checks required).

• Experience with Logitech, Poly, Crestron, Extron, Biamp Tesira, Q-SYS.

• Proficiency with networking fundamentals related to AV (e.g., Dante, VLANs, video streaming).

• Knowledge of video conferencing platforms (Microsoft Teams, Webex, etc.).

• Strong troubleshooting skills for audio/video signals (HDMI, DisplayPort, DVI, etc.).

• Manual handling capability for moving AV equipment