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Job Title: Customer service Administrator
Location: Stroud
Salary: £24,000 per annum
Working Hours: 31.5 hours per week
I am currently recruiting for a Customer Service Adminstrator position on behalf of our client, an award-winning private insurance brokerage. This is an excellent opportunity for a motivated and friendly individual to join a small, dynamic team on a permanent basis. The company offers a relaxed yet professional work environment with a focus on team collaboration. In addition, the successful candidate will have the chance to earn commission each month.
Benefits & Package:
- Salary: £24,000 per annum
- Commision: Chance to earn monthly uncapped commision.
- Working Hours: A 31.5-hour work.
- Holidays: 20 days holiday + 8 Bank Holidays
- Free Lunch on Fridays: Enjoy a free lunch with the team each Friday!
- Pension: 3% employer pension contribution after successful completion of probation period.
Key Responsibilities:
- Answering Incoming Calls: Respond to client calls in a friendly, professional manner, ensuring their queries are addressed efficiently.
- Liaising with Clients: Work closely with clients to obtain any missing documentation and ensure smooth communication.
- Data Entry: Accurately enter data into various Excel spreadsheets, ensuring the information is up-to-date and error-free.
- General Office Support: Assist with filing, stationery stock control, and ordering sales brochures to ensure the office runs smoothly.
- Ad Hoc Support: Provide support to the Office Manager and Sales Advisors, assisting in various administrative tasks as required.
Key Skills and Attributes:
- Confident and Friendly Telephone Manner: Must be able to communicate effectively and professionally over the phone.
- Strong Written and Verbal Communication: Excellent communication skills are a must, ensuring clarity and professionalism in all client and team interactions.
- Highly Organised: The ability to manage multiple tasks and prioritise workloads in a busy environment.
- Dynamic and Enthusiastic: A proactive, can-do attitude with the ability to work both independently and as part of a team.
- Excel and Word Experience: A solid understanding of Microsoft Excel and Word to carry out essential daily tasks.
How to Apply:
Please press the apply button or contact (url removed) today! RE Recruitment act as an employment agency on behalf of the employer. If you don't hear back within 5 working days, please take this as an unsucessful application.
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