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SF are working exclusively with a high performing Credit team based near Birmingham in Sutton Coldfield. Credit team of 11 looking to expand the team with ongoing growth and market share. Our client is looking for a strong all round Credit professional to manage a ledger of 800-1000 live accounts, putting accounts on stop, proactively managing queries and meeting monthly cash collection targets.
Our client offers excellent benefits including enhanced pension, company profit share bonus, study support and 33 days annual leave rising to 38 with service.
Your new role:
Contacting customers who become overdue via telephone and email Resolving customer queries in a timely manner, and escalating any issues and where necessary passing the accounts on to the legal teamSending copy invoices, credits, POD documents when required Working closely with operations and sales to best support customers and reduce risk on accountsStopping accounts that exceed payment terms or credit limits Reviewing daily held orders and making decisions on realising those orders if a satisfactory solution can be foundObtaining credit reports and financial accounts from online ordersReview and analysis of credit reports and accountsReview Credit limits and risk on current accountsSupporting with the daily bank reconciliations and cash allocation
What you'll need
Experience in working with a fast paced Credit Control team (2+ years)Strong communication and negotiation skillsThe ability to work to your own initiative and work well under pressureStrong organisation skills & good level of Excel Flexible to work to a shift rota between 8am to 6.15pm
What you'll get in return
25 days annual leave rising to 30 with service + 8 bank holidaysEnhanced pension, match to 5%Enhanced life assuranceStudy support (CICM)Company profit share pension
