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Customer Support Advisor

Harvey Beric Associates
Posted 3 days ago, valid for 7 days
Location

Swadlincote, Derbyshire DE11, England

Salary

£25,000 per annum

Contract type

Full Time

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Sonic Summary

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  • The position is for a Customer Support Advisor located in Swadlincote.
  • Responsibilities include processing customer orders, managing calls, handling after-sales issues, and coordinating stock returns.
  • The ideal candidate should have previous experience in a busy customer service or sales environment.
  • The role requires excellent attention to detail and the ability to prioritize workload.
  • Salary details and specific years of experience required were not mentioned in the job description.

We currently have a fantastic opportunity for a Customer Support Advisor to join our client based in Swadlincote. Working as part of a fast-paced team you will be responsible for inputting customer purchase orders and answering incoming sales office calls. Key responsibilities will include:

  • Process allocated orders
  • Manage incoming and outgoing customer calls
  • Deal with after sales issues, including complaints
  • Coordinate stock returns & documentation
  • Gain good product knowledge
  • Deliver exceptional customer service at all times

The ideal candidate will have previous experience of working in a busy customer service/sales environment, have excellent attention to details and be able to prioritise own workload. So, if you are looking for a new challenge and have the skills and knowledge required for this busy and varied role, then please apply now. However, if you do not hear back from us within 48hrs, kindly assume you have been unsuccessful. (agy)

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