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Customer Service Advisor

Pertemps Tamworth
Posted 13 hours ago, valid for 25 days
Location

Tamworth, Staffordshire B77 3EY, England

Salary

£20,000 - £24,000 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • We are seeking an experienced and enthusiastic applicant to provide exceptional customer service to both businesses and consumers.
  • The position offers a vibrant and fast-paced office environment, with a work schedule of Monday to Friday.
  • Candidates must have previous experience in customer service roles and will be responsible for responding to emails and calls within service level agreements.
  • The basic salary is competitive, and additional benefits are included in the compensation package.
  • Applicants should be ready to contribute to team targets aimed at increasing business revenue while embodying values such as ambition and teamwork.

We are looking for an experienced , energetic and enthusiastic applicant who enjoys providing amazing customer services to business and consumers to achieve team targets to increase business revenue who values Ambition, Team work, Empowerment , Responsibility and Creativity.An exciting opportunity and time to join this vibrant team who offers working in a varied and fast paced office environment - Monday to Friday.In addition to the basic salary you will also enjoy a catalogue of benefits. Previous experience is a must and duties include but not limited to :-* Respond to emails and calls within SLA's* Process orders accurately to achieve the highest levels of customer service and minimise errors * Produce quotations as required * Update the in-house system consistently and accurately with relevant information * Maximise opportunities from incoming / outgoing calls to identify future business potential * Maximise Live chat in line with company rota * Manage communication of back orders to customers * Always endeavour to create a positive attitude internally and externally Apply now for this fantastic and new opportunity

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.