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CRM Coordinator | High Ercall
Salary: £25,282.40 per annum
Hours: Monday to Friday, 8:00 AM 5:00 PM (42.5 hours per week, 30-minute unpaid lunch break)
A well-established organisation is seeking a CRM Coordinator to join its Logistics Team at the High Ercall site. This role plays a crucial part in ensuring the smooth operation of logistics and customer relationship management processes.
About the Company:
This organisation is one of the UK's leading dealer groups, with over 100 years of experience in the industry. Operating across Shropshire, Staffordshire, and the West Midlands, they provide high-quality services within the automotive and logistics sectors.
Key Responsibilities:
- Uploading POC/POD documents for customers and the sales team.
- Managing updates and data within the CRM system.
- Regularly monitoring logistics and POD inboxes throughout the day.
- Preparing and generating Trainline reports.
- Performing general office duties to support the logistics team.
- Handling Motor Insurance Database (MID) tasks.
- Carrying out additional duties as required to support business operations.
Candidate Requirements:
- Previous experience in customer service, administration, or a similar role is desirable but not essential.
- Strong organisational skills with a keen eye for detail.
- Excellent written and verbal communication skills.
- A proactive problem-solving mindset and ability to adapt to challenges.
- Ability to work independently and take ownership of tasks.
- Proficiency in Microsoft Office (Excel, Word, Outlook) and other relevant software.
- Must be able to commute to High Ercall five days a week.
Benefits:
- 30 days annual leave, including 8 bank holidays.
- Company sick pay (increasing with length of service).
- Employer-contributed pension scheme.
- Career development opportunities and progression pathways.
- Employee discounts on a wide range of products and services, including holidays, shopping, and leisure activities.
- Access to qualified Mental Health First Aiders.
- Free will-writing and mortgage advice services.
- On-site parking (location-specific).
To apply or find out more, please contact us today.
