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Customer Administrator
27,000
Tonbridge
Key Duties:
- Input customer sales orders
- Receive and process customer inquiries, quotations, claims, returns, etc.
- Keep customers updated on order status
- Send samples to customers as required
- Liaise with warehouse team regarding customer orders
- Obtain competitive freight quotes and make related inquiries
- Book deliveries or arrange collections for shipments when necessary
- Complete relevant paperwork for customer customs declarations, if required
- Process customer invoicing
Other Duties & Responsibilities:
- Provide cover and assistance to colleagues in the Customer Service Team
- Perform tasks requested by management that are within your skill set
- Contribute to improving team efficiency and effectiveness
- Respond to customer requests and queries within a reasonable time frame
- Report key issues to the Customer Service Manager as needed
The Ideal Candidate
- Strong administrative skills
- High attention to detail
- Ability to manage workload and prioritise tasks
- Previous customer service experience
- IT/data input experience
- Export experience (advantageous)
If you are interested in applying the role of Customer Administrator, apply now!
Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.
We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.
PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
