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Role Overview:We are seeking a skilled Council Tax Specialist with a strong background in billing and recovery to support Walsall Council's Revenues and Benefits Service. This role plays a key part in helping to clear a current backlog and ensure timely and accurate delivery of services.
Key Responsibilities:
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Administer valuation, billing, collection, and enforcement of Council Tax and Business Rates
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Respond to customer and stakeholder enquiries via telephone, letter, and electronic methods
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Provide accurate advice and information in accordance with relevant legislation and council procedures
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Maintain financial and operational systems in line with government standards
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Deliver a responsive and efficient service to all customers
Requirements:
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Proven experience in Council Tax billing and recovery
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Sound knowledge of relevant legislation and local government procedures
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Strong communication skills and the ability to manage caseloads independently
Additional Information:
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This is a remote role following equipment collection on day one
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Immediate start preferred
