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Will be responsible for managing debtors. This role involves overseeing various operations necessary for resolving client debt repayment. This role requires strong reconciliation knowledge and experience preferably within a FMCG environment due to being very face paced. Previous experience of working within a company that handles cash would be advantageous with core sales ledger experience
Client Details
We are working with a large retailer based in Warrington, WA5 area, with an impressive 320 million turnover and set to increase into 2025 they are growing their credit control team on a permanent basis. This is a great opportunity for someone looking a bigger environment to step into.
Description
Evaluate the credit status of clients to identify debtors and credit level within policy limits
Conduct negotiations with debtors to reduce overdue terms
Opening of new debtor accounts with ongoing update and maintenance
Ensure daily cash and debtor targets are met
Contact debtors through calls, emails or letters to notify them of outstanding invoice
Maintain regular contact with clients and depots to ensure management of debtors
Conduct business operations in compliance with standard policies and regulations
Monitor payment history to identify changes and take necessary actions
Conduct daily and weekly reports to depots and log feedback
Oversee the forwarding of statements to depots and to keep them updated on debt collection activities
Fast moving foodservice sales with multiple payment channels
Level of authority to release overdue orders
Dispute management
Profile
Excellent customer service & telephone manner
Analytical skills and thorough attention to detail
The ability to listen and negotiate with customers
Excellent verbal communication
Persistence and determination
Microsoft GP Dynamics experience - Desirable
Ability to work well in a team
Strong MS Office skills
FMCG background - Desirable
Strong reconciliation experience - Essential
CICM or AAT qualified or working towards
Job Offer
Company Pension (5% Employee / 3% Employer)
On-site parking
Death in services benefit (2 x annual salary)
Breakfast items in the office (cereals/breads/jams/crumpets etc)
Holidays
o Year employed - 20 days plus bank holidays and you can buy up to 5 days in the year.
o 1-2 Years employed - 23 Days plus bank holidays and you can buy up to 2 days in the year.
2+ Years employed - 25 days plus bank holidays and you can buy up to 3 days in the year
