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HR/ Payroll Business Manager

Meriden Media
Posted 2 days ago, valid for a month
Location

Warwick, Warwickshire CV344ST, England

Salary

£40,000 per annum

Contract type

Full Time

In order to submit this application, a TotalJobs account will be created for you. As such, in addition to applying for this job, you will be signed up to all TotalJobs’ services as part of the process. By submitting this application, you agree to TotalJobs’ Terms and Conditions and acknowledge that your personal data will be transferred to TotalJobs and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The successful applicant will be a member of the Leadership Team, ensuring the delivery of the organization's strategy and service offer to achieve vision and outcomes.
  • The role requires a minimum of 5 years of experience in team management and strategic service delivery, along with a CIPD Level 7 qualification or equivalent payroll-related certification.
  • Responsibilities include managing a legally compliant payroll service for approximately 33,000 individuals across 40 customers and overseeing various workforce-related systems.
  • The salary for this position is competitive, reflecting the level of expertise and experience required.
  • The candidate will also be responsible for ongoing pension administration and will work closely with stakeholders to enhance service performance and improvement.

Generic responsibilities:

  • As a member of a Leadership Team, successful applicant will ensure the delivery of the organisations Strategy and Service Offer to customers in order that vision and outcomes are achieved.
  • Team Management
  • Management of both the strategic and the delivery element of the role.
  • Develop and maintain good working relationship with key stakeholders including statutory partners, service providers, voluntary section, internal and external customers.
  • To be the Subject matter expert for areas of responsibility.
  • Responsible for the implementation and delivery of relevant people solutions and interventions and work collaboratively across the service to achieve the desired outcomes.
  • Monitor performance of the service, enacting plans to address any underperformance.
  • Understand business issues related to areas of responsibility by building relationships with internal and external customers.
  • Maintain ongoing service improvement

Role Specific responsibilities:

  • Setting out our payroll commercial strategy and ensuring that traded activity adds value to the organisation.
  • Delivery of a legally compliant and effective payroll service paying approximately 33,000 across 40 different customers.
  • Manage the payroll system contract to ensure smooth delivery of service.
  • Manage the other workforce related systems including organisations CRM system Hornbill and telephony system Five9.
  • Providing proactive and responsive customer service, to ensure all queries are resolved in a timely way at the lowest level.
  • Responsible for the service improvement team and the data and intranet requirements for the wider workforce service. Working in collaboration with our Business Intelligence team in terms of our data and insight requirements.
  • Responsible for ongoing pension administration of a number of pension schemes.

Qualification required

CIPD Level 7 (Postgraduate degree). Chartered member of CIPD or equivalent payroll related qualification and membership.


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In order to submit this application, a TotalJobs account will be created for you. As such, in addition to applying for this job, you will be signed up to all TotalJobs’ services as part of the process. By submitting this application, you agree to TotalJobs’ Terms and Conditions and acknowledge that your personal data will be transferred to TotalJobs and processed by them in accordance with their Privacy Policy.