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- First point of contact for all customers & clients, greeting them and providing the utmost customer care.
- Will be the first touch point for any office maintenance.
- Answering the phone and forwarding those calls to the relevant departments or person, in a professional and timely manner.
- Arrange internal and external meetings, including booking office space and organising refreshments.
- Support colleagues with ad-hoc administrative tasks.
- Arrange travel and hotel accommodation for the office staff, cross-checking for the best prices around.
- Order office stationery.
- Manage and deal with any incoming post.
- Provide additional support as and when required.
- Complete general administration duties; photocopying, filing, data entry, petty cash, banking, client transfers and post reconciliation.
- Previous experience in an administrative and customer facing role is preferred, with legal experience being advantageous.
- Proficiency in telephone systems and adept at handling calls with professionalism.
- Excellent keyboard skills with a strong command of Outlook, Word, and Excel.
- Demonstrated commitment to excellent client care.
- Strong interpersonal and communication skills.
- Exceptional organisation and administration abilities.
- High level of accuracy and attention to detail.
- Ability to maintain discretion and always uphold client confidentiality.
- Office Based: Monday-Friday, 8am-4:30pm or 8:30am-5pm.
- Full-time - 37.5hours or 30hours per week.
- Salary: £23,500 - £25,000 FTE.
- 12-months FTC.
- Pension Scheme.
- Private Medical Insurance.
- Employee Assistance Programme.
- Cycle to work scheme.
- Family Leave Entitlements.
