- Can you communicate fluently in both spoken and written Finnish and English?
- Do you have a passion for customer service, remain calm under pressure, and excel at multitasking?
- Deliver technical support for healthcare products through phone, email, and chat channels.
- Guide customers in troubleshooting and resolving product-related issues.
- Ensure high levels of customer satisfaction and a positive support experience.
- Accurately document customer interactions and feedback.
- Work collaboratively with other teams to enhance product knowledge and refine customer service processes.
- £28,000 per annum.
- Hybrid working once training has been completed.
- Flexible working environment.
- Pension scheme and health insurance discounts.
- Training and development opportunities.