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Customer service representative
Customer Service Assistant

Customer Service Assistant

Burton Bolton & Rose Recruitment Services Limited

Posted 2 days ago, valid for 17 days

Watford, Hertfordshire WD24 4LH

£24,000 - £28,800 per annum

Full Time

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Sonic Summary

The Customer Service Assistant position in Watford, Hertfordshire offers a salary of £24,750 plus pension benefits.
This role requires a capable and organized individual with a strong team spirit and enthusiasm.
Key responsibilities include managing a busy helpdesk, logging calls, tracking work progress, and collating timesheets.
Candidates should have experience in customer service and be comfortable handling multiple tasks efficiently.
The company regrets that they cannot respond to applicants who are not shortlisted.

Customer Service Assistant

Watford, Hertfordshire

£24,750 + Pension

This role would suit a capable and organised Customer Service Assistantwith lots of verve and enthusiasm who is happy working in a team environment and contributing to the overall success of projects undertaken.

Some of your duties will include:

- Managing a busy helpdesk and handing incoming calls from clients requiring maintenance support

- Logging details of all calls managed onto the computer system and allocating jobs to team of Engineers

- Tracking work being completed from instigation stage through to successful completion

- Collating Engineers timesheets on a weekly basis, costing work completed and raising client sales invoices

- Raising purchase orders daily for spare parts and ensuring the prompt delivery

- Controlling and updating weekly reports monitoring and recording details on work completed

Regrettably, we are not able to respond to job applicants who are not shortlisted. For new job alerts follow us on Twitter - @BBR_Recruitment, Instagram - BurtonBoltonRose, Facebook - Burton Bolton & Rose and LinkedIn - Burton Bolton & Rose

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