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Customer service representative
Customer Service Assistant

Customer Service Assistant

Burton Bolton & Rose Recruitment Services Limited

Posted 3 days ago, valid for a month

Watford, Hertfordshire WD24 4LH

Full Time

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Sonic Summary

The position of Customer Service Assistant is available in Watford, Hertfordshire, offering a salary of £25,000 plus benefits such as pension and parking.
This role requires an ambitious individual who is eager to join a successful local company that prioritizes employee training and development.
Key responsibilities include managing high volumes of incoming calls, logging customer details, and coordinating maintenance requests.
The ideal candidate should have experience in customer service, although specific years of experience are not stated.
Only shortlisted applicants will be contacted, and interested candidates can follow the company on social media for job alerts.

Customer Service Assistant

Watford, Hertfordshire

£25,000 + Pension + Parking

This is a fantastic opportunity for an ambitious Customer Service Assistant to join a successful local Company who really invests in its employees and provide excellent training and development opportunities.

Some of your duties will include:

- Managing a high volume of incoming telephone calls from customers reporting equipment failure

- Establishing nature of customers requirement and logging details of calls managed on computer system

- Coordinating and arranging customer requests for reactive and pre planned maintenance requirements

- Producing job sheets and allocating work to be completed to nominated contractors

- Acting as main point of contact for clients throughout the duration of works

- Costing work that has been completed, raising customer invoices and recording payments received

Regrettably, we are not able to respond to job applicants who are not shortlisted. For new job alerts follow us on Twitter - @BBR_Recruitment, Instagram - BurtonBoltonRose, Facebook - Burton Bolton & Rose and LinkedIn - Burton Bolton & Rose

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