SERVICE ADVISOR
Basic Salary - £28,000
OTE - £40,000 - £45,000
Working Hours - Monday - Friday 8am till 6pm & 1 in 4 Saturdays 8am till 12pm (paid at overtime)
Location - Watford
Vacancy to be filled by an experienced Service Advisor with a flexible and can-do attitude who is always committed to offering quality customer service.
Responsibilities of a Service Advisor
·Take Service Department bookings.
·Ensure efficient workshop loading, whilst attending to all customer requirements to the expected standards.
·Meeting and greeting service customers and identifying their service requirements
·Updating customers with technical issues
·Dealing with complaints
·Seize opportunities for up selling products
Skills and Qualifications of a Service Advisor
·Must have previous experience as a Service Advisor
·Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System
·Must be money motivated with confidence in up selling
·Must be fully customer focused, presentable and professionally dressed
·Ability to thrive within a busy service department
·Full clean UK Driving Licence
Please contact Kelsey White @ Auto Skills and quote job number: 43583
Back to searchService Advisor
Auto Skills UK
Posted 12 days ago, valid for 6 days
Watford, Hertfordshire WD17 1LA, England
£45,000 per annum
Full Time
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Sonic Summary
- The position is for a Service Advisor based in Watford with a basic salary of £28,000 and an on-target earnings (OTE) of £40,000 to £45,000.
- Candidates must have previous experience as a Service Advisor and be familiar with DMS systems like Kerridge, 1 Link, or Pinnacle.
- The working hours are Monday to Friday from 8 am to 6 pm, with one Saturday in four from 8 am to 12 pm, which is paid at overtime rates.
- Responsibilities include taking service bookings, managing customer interactions, addressing complaints, and upselling products.
- Applicants should possess a full clean UK driving license and demonstrate a strong commitment to customer service.
