SERVICE ADVISOR
Basic Salary - 拢28,000
OTE - 拢40,000 - 拢45,000
Working Hours - Monday - Friday 8am till 6pm & 1 in 4 Saturdays 8am till 12pm (paid at overtime)
Location - Watford
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Vacancy to be filled by an experienced Service Advisor with a flexible and can-do attitude who is always committed to offering quality customer service. 聽
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Responsibilities of a Service Advisor
路Take Service Department bookings.
路Ensure efficient workshop loading, whilst attending to all customer requirements to the expected standards.
路Meeting and greeting service customers and identifying their service requirements
路Updating customers with technical issues
路Dealing with complaints
路Seize opportunities for up selling products
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Skills and Qualifications of a Service Advisor
路Must have previous experience as a Service Advisor
路Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System
路Must be money motivated with confidence in up selling
路Must be fully customer focused, presentable and professionally dressed
路Ability to thrive within a busy service department
路Full clean UK Driving Licence
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Please contact Kelsey White @ Auto Skills and quote job number: 聽43583
Back to searchService Advisor
Auto Skills UK
Posted 12 days ago, valid for 6 days
Watford, Hertfordshire WD17 1LA, England
拢45,000 per annum
Full Time
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Sonic Summary
- The position is for a Service Advisor based in Watford with a basic salary of 拢28,000 and an on-target earnings (OTE) of 拢40,000 to 拢45,000.
- Candidates must have previous experience as a Service Advisor and be familiar with DMS systems like Kerridge, 1 Link, or Pinnacle.
- The working hours are Monday to Friday from 8 am to 6 pm, with one Saturday in four from 8 am to 12 pm, which is paid at overtime rates.
- Responsibilities include taking service bookings, managing customer interactions, addressing complaints, and upselling products.
- Applicants should possess a full clean UK driving license and demonstrate a strong commitment to customer service.
