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Senior Service Desk Engineer

VIQU Limited
Posted 13 hours ago, valid for 24 days
Location

Watford, Hertfordshire WD24 4LH

Salary

£30,000 - £36,000 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The Senior Service Desk Engineer position is available in Watford with a salary range of £35,000 to £40,000.
  • The role requires a minimum of 2 years of experience in an IT support role at a 2nd or 3rd line level.
  • Candidates should be proficient in Microsoft Server operating systems and familiar with cloud services like Azure and Office 365.
  • This position offers a hybrid working model of 3 days onsite and 2 days remote after probation.
  • The role involves providing technical support, acting as an escalation point, and directly interacting with customers.

Senior Service Desk Engineer - £35,000 to £40,000 Watford/ hybrid

VIQU have partnered with an IT solutions provider who specialise in IT infrastructure, managed services, consultancy, software solutions and cybersecurity. They cater to a wide variety of industries, offering services to meet client requirements and enhance efficiency, reduce costs and leverage technology.

They are seeking a Senior Service Desk Engineer to provide second line and third-line technical support and maintenance on-site and remotely with a focus on desktop, server and infrastructure support.

The Senior Service Desk Engineer will benefit from hybrid working of 3 days onsite and 2 days from once they pass probation.

This position will be the escalation point for the service desk and also working directly with customers.

Essential Requirements of the Senior Service Desk Engineer:

-       2 + years in an IT support role working at a 2nd/ 3rd line level.

-       Proficient in Microsoft Server operating systems and associated technologies - Windows server / Windows desktop, Office 365, Active Directory

-       Knowledgeable about cloud services, including Azure, Exchange, SharePoint, OneDrive, Intune

-       Certified in Microsoft fundamentals

-       Possess strong IT skills with a keen interest in technology.

-       Excellent communication abilities

Senior Service Desk Engineer - £35,000 to £40,000 Watford/ hybrid

To discuss this exciting opportunity in more detail, please APPLY NOW. Alternatively, you can contact Dan Freeman at

If you know someone who would be ideal for this role, by way of showing our appreciation, VIQU is offering an introduction fee up to £1,000 once your referral has successfully started work with our client (terms apply).

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.