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Technical Support Advisor

Sheridan Ward Recruitment Services
Posted 10 hours ago, valid for 5 days
Location

Watford, Hertfordshire WD24 4LH

Salary

£30,000 - £36,000 per annum

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Contract type

Full Time

Retirement Plan

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The company in Watford is seeking a Technical Support Advisor with a salary of £24,650.
  • The position requires previous customer service and technical experience, particularly in fault finding and mobile telecommunication equipment.
  • The role involves handling customer support requests, liaising with mobile network providers, and assisting teams with queries.
  • Benefits include 25 days of annual leave, an annual bonus, a pension scheme, gym membership contribution, and free onsite parking.
  • The working hours are day shifts from Tuesday to Saturday, 8:30 am to 5 pm.

Technical Support Advisor

£24,650

Watford

Day shifts Tuesday to Saturday 8:30am-5pm

We are delighted to be recruiting for a brilliant company based in Watford, they are on the lookout for a new Technical Support Advisor to join them for the core day shifts

They are looking for someone who has previous customer service experience, as well as someone who has previous technical experience!

Do you have fault finding experience? Do you have experience with mobile telecommunication equipment? Are you confident when speaking to customers?

Technical Support Advisor Duties:

  • Dealing with customer support requests
  • Liaising with mobile network providers
  • Assisting internal and external teams with their queries
  • Delivering monthly quality and quantity targets

Technical Support Advisor Benefits:

  • 25 days annual leave plus bank holidays
  • Annual bonus
  • Pension scheme
  • Gym membership contribution
  • Free onsite parking
  • Social team events
  • Hybrid working

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

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