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- Ensuring customer and internal quality issues are resolved via problem solving methods: 8D Report, Problem Solving Document “PSD”, PCAD, Kepner-Tregoe, etc.
- Preparing necessary corrective / preventive actions, following up, verifying and releasing corrective actions
- Assuring that all Quality activities are performed according to BOS-, TS 16 949-, ISO 9000 standards and specific customer requirements
- Executing Management Representative duties: ensuring that BOS processes are implemented and maintained and any need for improvement and ensuring the promotion of awareness of customer requirements throughout the plant
- Ensuring timely response to customer issues, implementing containment and championing problem solving
- Evaluating customer product audit results and providing feedback e.g. production, engineering etc.
- Supporting customer regarding corrective and preventative actions
- Analysing parts returned through warranty system with the responsible BU Engineer
- Initiating customer responses and action plans
- Maintaining local Quality System according to BOS, TS 16 949, ISO 9000 requirements
- Developing and training plant personnel in application of methodologies & techniques
- 3 years experience in an automotive manufacturing environment
- Degree or similar qualification (or qualified by experience)
- Trained in standards for QMS: IATF16949, Application of QMS tools and techniques
- Application of QMS tools and techniques
- APQP, FMEA, Inspection planning, SPC, DOE, QFD, Six Sigma
- Knowledge in PC software applications, e.g. Microsoft Office
- Experience with OEM’s and/or Suppliers
- Knowledge of the AIAG Quality planning and Control Plan standard, FMEA´s, PPAP´s, Dimensional layouts, gage/fixture design and Performance/Material testing
- Manufacturing Quality system experience and customer communication activities
- Able to drive to and support on customer sites occasionally if required
- An AQE (Advanced Quality Engineer) or NPI (New Product Introduction) background would also be suitable
- Excellent salary, negotiable depending on experience
- 34 days holiday including stats
- 8am - 4.30pm Mon-Thurs, 8am - 2pm Fri (some flexibility may be required at times)
- Pension contribution
- On-site facilities including car park and canteen
- Access to employee discounts via My Staff Shop App
- Ongoing training and career development opportunities
- Employee Wellbeing programme
