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Are you keen to use your Customer Service skills to develop your career with a niche Freight Forwarder and Logistics provider?
Are you looking for a hybrid role with the potential to work 3 days a week from home?
We have an exciting new role with a specialist Logistics/Freight Forwarder providing services to clients in the Fine Arts sector.
The Role:
Manage incoming customers requests, including quotes.
Follow the customers shipments and keep them updated.
Develop customer relationships.
Communicate with the logistics and operations teams to resolve any issues
Suggest improvements in operational processes within the Operations team
Required Skills and Experience: -
You have some experience in Customer Care or shipping coordination or in the Art market or you’re motivated to learn
- You are fluent in English, you have excellent written and verbal communication skills
- You have great analytical skills and are comfortable working with numbers
- You are positive, curious, self-motivated and hands-on
- You are an excellent learner and have the desire to adapt to new concepts and technologies
- You are detail-oriented, you have strong organizational skills
- You are OK with multi-tasking and can synthesize multiple perspectives to get the most important thing done
- You enjoy working in a challenging, fast-paced, target-driven and team-oriented environment
- Some experience in freight and/or logistics would be preferred
Benefits include:
- 25 days annual leave
- Quarterly bonus
- 3% pension contribution
- Health insurance
- A supportive and dynamic work environment,
- Hybrid working (2 days of remote during probation, 3 when you’re fully onboarded).
- Continuous learning and development opportunities to enhance your professional growth in art logistics.
