- Onboard new customers and update relevant systems.
- Maintain and update fixed net prices from sales quotations and company price files.
- Create customer discounts in a timely manner.
- Load price increases and updates into SAP.
- Manage the rebate and settlement process, including creating and paying agreements.
- Handle vendors' claim backs and open book rebates.
- Ensure accurate, complete, and up-to-date customer data in systems.
- Perform regular audits and data cleansing of customer pricing.
- Collaborate with internal teams to validate and update customer records.
- Assist the finance team with customer invoicing.
- Perform month-end and year-end closing activities related to customer data.
- Provide month-end reports to customers and update data on customer portals.
- Resolve discrepancies or errors in customer financial records.
- Generate regular reports related to customer data and financial transactions.
- Provide insights into customer payment behaviours, trends, and financial risk factors.
- Assist in preparing data for audits and work closely with external auditors.
- Ensure customer data management complies with GDPR and other regional data protection regulations.
- Follow company policies and procedures related to data entry, validation, and security.
- Contribute to continuous improvement initiatives by identifying inefficiencies in customer data management processes.
- Proactive and self-motivated, with the ability to work independently and as part of a team.
- Problem-solving mindset, capable of identifying issues and offering practical solutions.
- Flexible and adaptable to changing priorities and demands in a dynamic environment.
- Proven experience in data administration, preferably within a financial or accounting environment.
- Strong understanding of data governance, data management best practices, and financial systems.
- Proficient in Microsoft Excel and experience with SAP S4 HANA and Salesforce.
- Strong attention to detail with a high degree of accuracy.
- Excellent organisational and time-management skills, with the ability to handle multiple tasks and meet deadlines.
- Strong communication skills with the ability to collaborate across different teams and regions.
- Proficient in Microsoft Excel and experience with SAP S4 HANA.