Join a B2B company that is already certified B-corp and is improving the environmental impact of the beauty industry. As a Customer Care Advisor, you will be at the heart of the business helping a growing range of multinational global brands and distribution partners.Hours 11 am - 4 pm, Monday to Friday.THE ROLE:- Respond to inbound calls, emails and live chat enquiries from customers, providing information about products and services.- Proactively follow up on enquiries, gather feedback and ensure their needs are met.- Assist with order management.- Identify and resolve issues.- Hours 11 am - 4 pm, Monday to Friday.KEY SKILLS & EXPERIENCE:- Recent experience in Customer Service.- Excellent written and verbal communication skills.- IT literate.- Attention to detail.- Happy in a fast-paced environment, managing multiple tasks and collaborating with teams.SALARY & BENEFITS:- £17,000 -£18,000.- 25 days holiday + birthday off + public holidays (pro-rata).- Free car parking.- Life insurance.- Private media insurance.- Profit sharing.Please apply today by sending your CV.No overseas applicants please; visa applications will not be considered.Candidate Source Ltd is an advertising agency. Once you have submitted your application it will be passed to the third party Recruiter who is responsible for processing your application. This will include holding and sharing your personal data, our legal basis for this is legitimate interest subject to your declared interest in a job. Our privacy policy can be found on our website and we can be contacted to confirm who your application has been forwarded to.
Back to searchCustomer Service - Part-Time
Candidate Source Ltd
Posted 5 hours ago, valid for 25 days
West Malling, Kent ME194AU, England
£20,000 - £24,000 per annum
Part Time
Life Insurance
In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.
Sonic Summary
- Join a certified B-corp B2B company focused on improving the environmental impact of the beauty industry as a Customer Care Advisor.
- The role involves responding to customer inquiries via calls, emails, and live chat, managing orders, and resolving issues.
- Candidates should have recent customer service experience, excellent communication skills, and the ability to work in a fast-paced environment.
- The position offers a salary between £17,000 and £18,000, along with benefits including 25 days of holiday, life insurance, and profit sharing.
- Interested applicants should submit their CV, noting that overseas applicants will not be considered.
