Customer Service Specialist

Insight Select Ltd

Posted 15 days ago, valid for 25 days

West Malling, Kent ME194AU, England

£20,500 - £22,500 per annum

Full Time

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Sonic Summary

The Customer Service Specialist position offers a salary ranging from £20,500 to £22,500 per annum.
Located in Kings Hill, Kent, this is a permanent role with hybrid working options after training.
Candidates should have at least 6 months of experience in a customer service role or possess equivalent transferable skills.
The role involves providing outstanding customer service via telephone and email, maintaining professionalism, and resolving queries effectively.
This opportunity is ideal for those looking to start their office-based careers while developing their customer service skills in a supportive environment.

Customer Service SpecialistSalary: £20,500 - £22,500 per annumLocation: Kings Hill, Kent (Hybrid Working)Contract: PermanentHours: Monday to Friday, 37.5 hours per weekAre you eager to launch your career in a dynamic office environment? Do you want to apply your customer service skills in a professional, office-based role?Our client, a market leader, is seeking multiple Customer Service Specialists to join their growing team on a permanent basis. They are happy to consider candidates who are looking for their first office-based role, as long as you bring strong customer service skills and a positive attitude. This is an exciting opportunity to work in a hybrid capacity after training, blending office and remote work.Key Responsibilities

Provide outstanding customer service via telephone and email.
Maintain a professional and positive attitude when engaging with clients, customers, and suppliers.
Resolve customer queries effectively and deliver solutions.
Accurately update customer records in the internal database.
Perform general administrative tasks to support the team.

Essential Skills and Experience

At least 6 months of experience in a Customer Service role, or equivalent transferable skills.
Strong written and verbal communication skills.
An excellent telephone manner.
Proficiency in Microsoft Office (Word, Excel, PowerPoint, and Outlook).
A passion for personal development and career progression.

What’s on Offer?

Competitive salary: £20,500 - £22,500 per annum.
Hybrid working arrangement: 2 days in the office following training.
25 days of annual leave, plus bank holidays.
Opportunity to join a supportive and thriving team in a modern office setting.

Whether you’re looking to transition into an office environment or build on your customer service experience, this role offers a fantastic opportunity. Apply now to become a key member of a dynamic team that values professional growth and exceptional customer service.

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