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Customer Liaison

Kenect Recruitment
Posted 10 hours ago, valid for 15 days
Location

Wickford, Essex SS12 9EZ, England

Salary

£11.44 per hour

Contract type

Full Time

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Sonic Summary

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  • Our client is seeking a motivated individual for a busy reception desk role in a mail sorting company.
  • The candidate will be responsible for greeting visitors, managing customer calls and emails, and ensuring the smooth operation of parcel collections.
  • This position requires excellent organizational skills, attention to detail, and strong communication abilities, with a preference for candidates with at least one year of sales experience.
  • The role offers full-time hours with shifts from 7am to 3:30pm or 8:30am to 5pm, Monday to Saturday, at a pay rate of $11.44 per hour.
  • A driving license is preferred but not mandatory, and on-site parking is available as a benefit.

Job Summary

Our client is looking for a highly motivated individual to work on their busy reception desk in a mail sorting company and be the first point of contact for visitors and clients.

The ideal candidate will be responsible for greeting and assisting customers with various tasks that contribute to the smooth running of the business.

Responsibilities:

  • Create a positive first impression by greeting and welcoming visitors to the business
  • Locate customer parcels efficiently and ensure the smooth running of the collection process
  • Answering customer calls and/or emails
  • Managing visitor access, issuing visitor badges, maintain visitor logs, and ensure compliance with security protocols.
  • Handling incoming mail and packages
  • Manage and monitor 2hr delivery slots to ensure the drivers are on time for these deliveries
  • Ensure drivers have all assigned deliveries on the van each day

Requirements:

  • This is a multitasking role that requires excellent organisational skills, attention to detail, and strong communication abilities.
  • Ability to work collaboratively within a team while also demonstrating initiative and independence.
  • A proactive approach to problem-solving, with the capability to manage multiple priorities efficiently.

Shifts available:

7am - 15.30pm

8.30am- 17.00pm

Monday to Saturday



Job Type: Full-time


Pay: 11.44 per hour


Benefits:

  • On-site parking

Schedule:

  • Day shift

Experience:

  • Sales: 1 year (preferred)

Licence/Certification:

  • Driving Licence (preferred)

Work Location: In person


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