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- BRC
- Food Safety
- Quality Assurance
- Manage customer complaints efficiently, liaising with suppliers and customers
- Assist with technical training for staff on food safety, quality, legal requirements and internal procedures
- Support implementation and maintenance of BRCGS Storage and Distribution accreditation
- Conduct finished goods product checks against artwork and specifications at goods intake
- Collaborate with warehouse team to maintain high standards of health and safety, hygiene and procedural compliance
- Work with Marketing to ensure product labels, artwork and specifications comply with legislation
- Oversee relabelling of externally supplied products to meet UK legislation
- Manage sticker application process according to internal procedures and external guidance
- Collect and report packaging data on internal sheets and external platforms
- Organise product testing samples
- Review process control paperwork
- Support Technical Manager on critical projects with effective prioritization
- Process customer requests for product details promptly
- Work with suppliers on Product and Packaging Specifications
- Assist with Artwork Approval Process from start to finish
- Collaborate cross-functionally with Marketing, Purchasing, and Warehouse teams
- Represent technical perspective on new and existing product development
- Assist on projects for own label brands, managed brands and private label
- Provide administrative support to Technical Manager and maintain technical records
- Undertake additional duties as required by line management
