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This is a new and exciting opportunity for an enthusiastic administrator who is extremely well organised, a proficient Excel user and has exceptional communication skills. Although L&D experience would be preferred, a keen interest in this area would be suffice or someone within HR who wants to specialise in L&D.
This is a hybrid working role - 2 days in the office and 3 working remotely
What's the role and what will you be doing?
Learning & Development is a key aspect of building and enhancing careers within this company. The successful candidate will work as part of the wider Learning and Development team, with a focus on training administration as well as providing support to the qualifications area within the department.
Key duties:
- Work with the wider team on the overall learning administration for the firm via the learning management system, booking workshops and liaising with suppliers as required
- Manage and process new starters
- Update and maintain appraisals
- Become proficient in the use and ongoing development of the learning management system, specifically for course administration
- Provide logistical support for learning sessions - booking rooms, equipment and refreshments as required
- Prepare required training materials and ensure the trainer and delegates have all necessary resources
- Following training courses, ensuring invoices are managed and follow up on the evaluation process
- Liaise with trainers and suppliers
Qualification administration
- General study administration to include checking of invoices, credit card payments, updating study records and subscription renewal
- Liaising with students, study mentors, team leaders and external study suppliers as required
- Administration in relation to apprenticeships as required
Skills, qualities and experience:
- Experience within the L&D or HR sector is desirable, but not essential
- Excellent communication skills, with the ability to liaise with both internal clients and external providers in a professional manner
- Technical aptitude with good excel skills and experience of process improvement/administration skills
- A team player, with a positive "can do" attitude and able to use your own initiative and work autonomously
- Proactive in identifying issues that require action and improvements to approach
- Highly organised and aware of the value of process, with excellent attention to details
