Compliance Officer

We have a great opportunity available for an experienced compliance professional, to join one of the South Easts fastest growing independent insurance brokers, to come on board to manage their compliance function.

There will be a full internal hand over from the person currently responsible. They will then look to you to review the whole compliance function and manage this, reporting into the board of Directors.

They are happy to see people from General Insurance, Financial Services & Banking, who have strong compliance experience. They will consider full or part time too from 3 days a week up to 5.  

The business currently numbers 28 staff, and continue to grow at a rapid pace, with £15million in Gross Written Premium on their books currently. 

Key Responsibilities in the role

• Assess the possible impact of any regulatory developments on the operation of the business and work with senior management to ensure that compliance policies are kept up to date and that revisions are disseminated in a timely manner
• Review and assist with the sign off of template documents, marketing materials, financial promotions, advertising literature, presentations and websites to ensure compliance with regulatory requirements reinforcing core compliance values across the business
• Provide co-ordination and support for both internal and external audit reviews and regulatory visits
• Propose, gain sign off for and deliver the Compliance Monitoring Plan
• Assist with the production of management information on current risk and compliance performance highlighting areas of concern for regulatory reporting and Board reporting purposes
• Maintain the company Risk Register performing risk assessments to understand the level, significance and scope of risk
• Maintain the Business Continuity/Disaster Recovery Plan
• Provide regulatory assistance with projects as they arise including the implementation and monitoring of the internal systems and controls after completion of the projects to ensure controls are maintained
• Handle complaints and ensure “root-cause” analysis of complaints is undertaken and any conclusions acted upon
• Deliver the compliance training programme including a new starter induction programme ensuring employees are competent and remain competent for the work they do
• Conduct regular file reviews to assess performance and identify training needs
• Be a point of contact for managers and employees regarding compliance related queries
• Collaborate with other departments to create a culture of compliance
• Undertake third-party due diligence monitoring and oversight activities.
• Undertaking and advising on Consumer Duty including but not limited to product governance, fair value assessments and completion of insurer information requests.
• Providing oversight and maintenance of agency, introducer, appointed representative and third-party contract management variations, assessments, and maintenance.
• Understand and develop own knowledge of regulatory & legislative obligations ensuring the business operates within the required standards

Preferred knowledge, skills and experience

• Good understanding of general retail insurance products, though as above they will also consider those with a compliance background in Financial Services or Banking.
• Good working knowledge of the UK regulatory framework and experience with FCA or PRA handbooks, such as IDD and FCA ICOBS, SYSC, SUP, PROD, DISP. PRIN, COND and GDPR.
• Commercial awareness of changing regulatory requirements and trends.
• Focus on the delivery of good customer outcomes.
• Capable of compiling, analysing, and interpreting management information and data to facilitate problem-solving, decision-making and effective change.
• Ability to develop strong, effective relationships at all levels of business, adapting content and tone to suit audience.

Office hours are Monday to Friday, 9am to 5pm, but as stated, they would consider someone working both full or part time depending on your preference.

Salary on offer here is anything from £45-65k. Benefits include Death in service (x4 of salary), pension and 21 days holidays (plus bank holidays). Free on site parking is also offered.

If you would like to discuss this role in more detail, please contact Kieran Boyle at CKB Recruitment