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Implementation Manager - Corporate Travel

C&M Travel Recruitment
Posted 11 days ago, valid for 7 days
Location

Winchester, Hampshire SO23 9PA, England

Salary

£55,000 - £66,000 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The job opening is for a Client Implementation Manager in Corporate Travel at a reputable business travel management company, offering a salary of up to £45,000.
  • The position requires proven experience in building successful client relationships and previous travel industry experience is essential.
  • The role involves supporting clients during the onboarding process, identifying their needs, and coordinating with internal teams for training and support.
  • This is a hybrid working position, ideally requiring 3 days in the office and 2 days remote, with flexibility for the right candidate.
  • Candidates should possess strong communication skills and have at least a few years of experience in Account Management or Implementation within a travel company or airline.

Client Implementation Manager - Corporate Travel. Due to winning multiple new accounts, this award winning and highly reputable business travel management company are looking to recruit a new Client Implementation Manager to join their growing team. Hybrid working (ideally 3 days in the office and 2 days remote) however remote is an option for the right person.

Client Implementation Manager Responsibilities

  • Support and take ownership at a deeper level during the initial stages of the customer journey to achieve immediate relationship success and identify potential issues and challenges.
  • Act in a consultative capacity when working with new clients to ensure their onboarding journey is a smooth transition and ensuring that the key objectives of the client have been taken into account when forming the basis of the Business Plan
  • Identify client needs to support and introduce the right cross-functional team, and work with internal teams to arrange online training
  • Develop exceptional communication skills, acting as the interface between Sales, Implementation, Operations, CSM, Leadership, and the client.
  • Continuously improve processes.

Client Implementation Manager Skills Required

  • Evaluate the initial needs of the customer and deliver beyond expectations is essential.
  • Proven experience in building successful client relationships, being commercially minded
  • Previous travel industry experience is essential
  • Set and deliver partnership foundations within a short time frame
  • Exceptionally strong listening skills.
  • Strong presentation and written skills, and the desire to meet clients face to face with the adaptability to engage with clients through various methods to helps drive engagement (both new and existing clients)

Client Implementation Manager Package

  • Paying up to £45,000
  • Monday to Friday, working 3 days in the Hampshire office and 2 days from home, however there is some flex on this to be more remote for the right person

If you have the relevant experience working in Account Management or Implementation within a travel company or Airline and would like to apply, then please send your CV to

Don't keep a good thing to yourselfWe grow our business through referrals, so please don't keep us to yourself. If you think we're doing a good job and know of someone who would benefit from our services, please pass on their name and number to me and I promise we will follow it up. Many thanks. C&M Travel Recruitment is acting as an Employment Agency in relation to this vacancy. We are committed to equality of opportunity for all candidates. For more opportunities, please visit www.candm.co.uk

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.