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We have a great opportunity for a Support Assistant to join this fantastic client in Woking. This would be perfect for someone with good office experience, who is seeking a career in the not for profit sector. This role provides frontline support to event partakers via phone and email. Responsibilities include CRM data management, event preparation, and administrative support to ensure a smooth experience for event attenders and volunteers.
Benefits:
- Free parking on site
- Attendance of exciting events
- 26 days holiday + bank
Key Responsibilities:
- Maintain accurate records in the CRM system
- Process fundraising data and manage Gift Aid details
- Ensure GDPR compliance and data accuracy
- Assist with data segmentation for email campaigns and event analysis
- Handle email and phone queries professionally
- Assist with event pack issues and technical registration queries
- Pack and distribute event materials
- Assist with Help Desk setup at events
Key skills and experience required:
- Office administration and CRM experience
- Strong data entry, Excel, and reporting skills
- Excellent communication and customer service skills
Does this sound like the opportunity for you? Apply now for more information and the opportunity to be considered!
