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Customer Service Executive

Customer Service Executive

Owen Daniels

Posted 10 hours ago, valid for 2 days

Wolverhampton, Staffordshire WV6 7NR

£20,000 - £24,000 per annum

Full Time

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Sonic Summary

Our client is seeking a Customer Service Executive to join their team in Wolverhampton.
The role involves handling inbound inquiries, processing quotations and orders, and collaborating with various departments.
Candidates should have experience in a similar customer service or sales administration role, preferably in a business-to-business environment.
The salary for this position is dependent on experience, with additional benefits including 25 days of holiday and a 5% pension contribution.
The successful candidate will ideally have experience with technical products and excellent communication skills.

Do you have a passion for delivering an excellent customer service to internal and external customers? Would you like to join a team where you can significantly influence the growth of the business?Our client design and manufacture safety products and access control systems and are looking for a Customer Service Executive on a permanent basis. The successful candidate will have worked with technical products in a business-to-business environment. Customer Service ExecutivePermanentSalary dependent on experienceMonday to Friday - 37.5 hour week1 day a week working from homeWolverhamptonCustomer Service ExecutiveJob Description

Dealing with inbound enquiries and outbound requests from customers
Processing quotations and orders
Working with internal and external customers
Work across multiple departments to meet customer requirements and resolving any customer concerns

Customer Service ExecutiveEssential Experience/Skills/Qualifications

Experience carrying out a similar sales administration/customer service position
Business to business experience
Excellent communication skills, both verbal and written
Experience dealing with technical products

Customer Service ExecutiveCompany Benefits

25 days holiday plus the 8 bank holidays
Bonus opportunities, up to 10%
5% pension contribution
Enhanced parental leave
Employee assistant helpline
24-hour GP access
Cycle scheme
EV charging points
Long service awards and employee recognition

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