Specific Responsibilities
- To contribute to the production of the Refuse and Cleansing Services Balanced Scorecard, incorporating operational priorities and performance measures. Monitor and report outcomes against agreed targets, together with actions required to address any adverse variances.
- To assist in ensuring the Service Level Agreement/Service Plan documentation is compiled, regularly reviewed, updated and enhanced.
- To assist in all designated actions and checking in respect of Continuous Improvement Programmes, carrying out regular inspections of the depot in accordance to policies and procedures ensuring an appropriate level of cleanliness and storage is maintained.
- To maintain awareness of and respond to legislative or industry led changes and assist in implementing appropriate Directives and Guidance to maintain compliant services.
- To provide service information and assist in preparing management reports.
- To ensure appropriate management input and response to Emergency situations as required.
- To respond to the requirements to review and develop services considering changes in statutory powers, legislation, approved codes of practice or service priorities, policies and objectives.
- To support the development and marketing of the commercial services, to increase business growth and to promote and raise the profile of the Company and its service provision capabilities.
- To assist with the preparation of quotations and tender submission documentation and costing for the range of services managed
- To joint work across both depots if needed to achieve efficiencies and effective working.