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Michael Page are delighted to be partnering with a reputable Non for Profit Business in York to recruit for Contact Centre Claims Advisors to start in February.
This would be an excellent opportunity for an experienced Customer Service Professional looking for that next step in their career or someone that is looking to join a business that will provide an excellent training programme.
Client Details
Michael Page are delighted to be partnering with a reputable Non for Profit Business in York to recruit for Contact Centre Claims Advisors to start in February.
This would be an excellent opportunity for an experienced Customer Service Professional looking for that next step in their career or someone that is looking to join a business that will provide an excellent training programme.
Description
As a Contact Centre Claims Advisor you will be handling incoming and outgoing phone calls from members assisting with a variety of enquiries.
The position will be varied and will be supporting with taking details of claims and processing from start to finish ensuring the highest level of service is provided at all times.
You will be booking doctors appointments and handling a range of queries in relation to the products the member has with the business.
The role will be very fast paced whilst making sure each call is provided the best care and each query is resolved promptly and efficiently.
Profile
Ideally some previous Contact Centre experience however the business could be open to candidates that have come from a background of working within the care industry alongside retail and hospitality.
Confident telephone manner with excellent communication skills
An empathetic and caring nature
A good problem solver
High level of resilience
Excellent listening skills
A good team player
Job Offer
Salary of 23400+ reputable business within the non for profit sector+ excellent training programme+ structured career path and development+ central York+ free parking+ good public transport links+ fantastic benefits+ hybrid working+ free gym on sit+ discounts of all the major retailers such as supermarkets and eating out+ generous holiday allowance+ no shifts or weekends+ Monday-Friday 9am-5pm+ great team and environment+ superb offices and facilities+ immediate interview
